Frequently Asked Questions

Q: I bought some cheese online a few months ago from you but it was cheaper?
A: UK postal prices jumped up at the start of the summer and we have had to increase our prices to cover this.

Q: How long does delivery take?
A: We post your cheese using Royal Mail first class post. The Royal Mail advise that 90% of first class post in the UK will arrive the following day, unfortunately the other 10% can take up to 3 days.

Q: Do you deliver outside the UK?
A: Yes, but our online shop is not currently set up to calculate the different postage rates so please phone us on 01736 788046 to place your order.

Q: What if I am not home when my cheese is delivered?
A: When placing your order please tell us where your cheese can be left if you are not at home. Use the message box on the checkout page to do this.

Q: Can I buy cheese and have it sent to someone else as a gift?
A: Yes. Please make sure that you put the recipients details into the message box on your order.

Q: How long will my cheese keep?
A: We try and ensure that all our cheese has a use by date of at least 2 months, often longer.

Q: What is the best way to store my cheese?
A: In the fridge, wrapped in greaseproof paper not plastic wrap.

Q: Why can I not buy Greens Unpasteurised from your online shop?
A: We store the cheese in large roundels of about 20kg each. We cut off your cheese to order to keep it fresh.

Q: I think I may be addicted to your lovely cheese, can you recommend a helpline.
A: That's not an addiction, it's just good taste. We recommend more cheese!